For the 'human factors' Tag returned 10 results
An extract taken from Chris Vincent's knowledge piece that discusses the growing use of digital platforms such as social media to understand how people really use medical products. Read more
In all the excitement surrounding new technologies and the rush to 'be the first' to use them, it's easy to forget the people who will be interacting with them.
How do you really measure the efficiency of interface characteristics and user satisfaction in a way that can feed opportunities to develop and innovate?
The understanding that there is more to food and drink than taste alone has spurred interest in creating more engaging sensory products.
It may sound strange to say it but the role of a moderator, in my opinion, is to be a bit of a Chameleon. And a few acting skills don’t go amiss either! Let me explain… Read more
When previously working as a design engineer for a medical device manufacturer I was not always exposed to the end user of the device I was developing. Due to the pressure on resources, time required to arrange testing or the complexity of negotiating hospital access this activity was frequently put on hold. Read more
In my career I have been lucky enough to gain varying perspectives on the role of usability during the development of medical devices. I’ve worked as part of a design team with a responsibility for concept generation, preliminary research and detailed design. I’ve also worked as part of a human factors team with a broader remit for integrating human factors process across an organisation. One thing experience has taught me is that there is no ‘one size fits all’ when it comes to usability work. Read more
What happens when usability research is conducted abroad? A team from PDD have been working closely with international manufacturing organisations to develop medical devices for the Chinese inpatient market. This means that usability research has been conducted in Chinese and reported in English. This blog explores the benefit that usability research provides when implemented across international teams and how to overcome issues that may be encountered along the way. It amalgamates our insights taken from a number of usability projects conducted in China. Read more
In Human Factors the art of asking a good question that is non-leading yet to the point, simple yet scenario driven, open yet has boundaries to stop people going off on a tangent, whilst trying to get the user to answer as honestly as possible sounds like a breeze doesn’t it? Think again! Read more
As a human factors and usability consultant I talk about usability a lot, unfortunately - but also understandably - most people do not share my enthusiasm; that is, until I apply it to something they find absolutely infuriating. This can range from tin openers to a local council website, whatever it may be it puts the problem in context. There’s one particular product that I find most people have a problem with, a product that irritates me so much that I will join in any conversation involving it. Admittedly there aren’t very many of these conversations, but they’re almost always focused on the criticism of usability; let’s see if you agree. Read more
A recent trip to an evening of short-talks hosted by The Future Laboratory at the suggestion of a colleague resulted in me being utterly transfixed for six minutes by Dr Anne Moir. The subject? Brainsex! Read more
When I graduated with a BSc in Ergonomics (Human Factors Design) in 2011, it was clear that the subject is neither widely known nor greatly recognised, in fact I am constantly corrected that I did Economics at University. However, it was also apparent that certain industries placed great value in the area I had studied for three years; these were mainly energy, rail, aviation and defence - all big industries with a lot to lose if something were to go catastrophically wrong. It is therefore baffling to think the same attention to human factors isn’t apparent in healthcare. Read more
I’ve only been at PDD a matter of months as a Human Factors and Usability consultant, but to say that my feet have barely touched the ground, would be an understatement. I’ve travelled to four different countries, and observed 100 participants. In this article, I take a look at why going into the field is so important in identifying device development opportunities… Read more
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