research Archives | PDD

Grounded in reality – the true value of Human-Centred Research

When was the last time you pulled when it said ‘push’?

Every day, we are surrounded by products and services that somehow, don’t work as we expect them to. Whether it is an ‘impossible-to-follow’ set of instructions or the ‘push’ sign on a handle that clearly invites you to pull, people are constantly forced to develop workarounds to compensate for poor design.

Read More

‘Insight Driven Innovation’, PDD features in New Design Year Book 2017.

Vassilios Kanellopoulos talks to New Design magazine about PDD enjoying another successful year creating innovative products, services and experiences for clients the world over.

Read More

Risk management: Tips from Bunyadi, London’s first naked restaurant

So the waiting list for London’s first naked restaurant has gone through the roof. The Bunyadi opens in June 2016 for three months and claims to offer diners an experience “free and unadulterated from the trappings of modern life” including phones, electric lights and even clothing. According to a press release, the naked themed menu includes vegan and omnivore dishes made with all-natural ingredients an d cooking methods, served on handmade clay plates, with edible cutlery.

Read More

Life beyond the server: Top 5 take outs for information liberation

Consumer, market and design insights sit at the very heart of design and strategy, but how can you get the best out of these vital nuggets of information? How do you make them inviting and accessible for people to digest, liberating them from the depths of the server and to the heights of engagement?

Read More

Using immersion in the hospital environment to identify innovation opportunities

A global medical device company recently approached PDD with a request to identify product innovation opportunities*. Our human-centred approach for such projects typically involves full immersion in the environment of the user and this project was no different. In this post, I will share some of my experiences of working in the hospital environment, the techniques used, and just generally what I enjoyed from my time in the field.

Read More

Part 2: Want to be more creative? Understanding how your brain works can help.

To be more creative we need to take control of our attention but also relax, according to David Rock’s fascinating talk on “Your Brain at Work.” In it, Rock relates cognitive neuroscience research to real-world issues such as how to be more creative, and how to manage teams and people. In this 2-part series, I’ve summarised the key points and drawn some conclusions on the implications of his research.

Read More

Want to be more creative? Understanding how your brain works can help.

To be more creative we need to take control of our attention but also relax, according to David Rock’s fascinating talk on “Your Brain at Work.” In it, Rock relates cognitive neuroscience research to real-world issues such as how to be more creative, and how to manage teams and people. In this 2-part series, I’ve summarised the key points and drawn some conclusions on the implications of his research

Read More

Where’s my global scam tracker?

The weathered old man approached me in one of the impossibly difficult to find grocery shops in Havana. Though he spoke no English, he communicated through body language and fierce pointing that he had a small, hungry baby at home and that I should buy him the outrageously priced powdered milk.

Read More

The second best thing after sliced bread? Milk bottle openers

On returning from my local corner shop with a bottle of milk, I laid out the tools required to formulate the perfect cup of tea: kettle-on, sugar-out, mug selected , tea bag dumped. Tea making has become so habitual, it’s something that’s assumed to be done with ease by all.

Read More

Should airport scanning become more sensitive to cultural differences and basic human rights?

Because of what I do, I spend a lot of time thinking about cultural differences. Whilst travelling recently, a simple procedure at an airport challenged my perceptions of how “culturally-sensitive” I really am, and got me thinking about the interconnectedness of modesty, security, and human rights.

Read More

Delivering better experiences: A trip to Kastrup

Both work and personal life regularly take me to Copenhagen’s principal airport, Kastrup. Unlike many airports, Kastrup is one of the few that I actually look forward to passing through, to the extent that on a number of occasions, I have actually tried my best to arrive early, just to spend more time there.

Read More
minus